Lay-By Policy

 

Lay-by Terms & Conditions

 

Lay-bys are offered on all Tailored Space products. Please contact sales@tailoredspace.com.au for further details – please see below for the full terms and conditions.

 

  • The lay-by period is for a maximum of 12 weeks (3 months).

 

  • A deposit must be a minimum of 30% of the total purchase value.

 

  • There are no returns or exchanges on lay-by items with the exception of faulty goods or in accordance with your legislated rights.

 

  • The customer or the store has the right to cancel a lay-by.

 

  • Customers will be contacted for all lay-bys not completed by the due date. After the due date the lay-by will be cancelled and the customer will incur a cancellation charge (30% deposit).

 

  • The cancellation charge is applied to compensate the retailers selling, storage and administrative costs.

 

  • Any items placed on lay-by cannot be altered until the lay-by has been paid in full.

 

  • No items can be taken by the customer until the entire lay-by has been paid in full.

 

  • Products that require ordering will not be ordered until the lay-by has been paid in full. Delivery of products to the Tailored Space Showroom will be quoted once lay-by has been paid in full.